WEB discount -11% (all types of rooms every day).
WEB Discount -20% (Single Double Room from Sunday to Friday)
WEB discount -11% (all types of rooms every day).
WEB Discount -20% (Single Double Room from Sunday to Friday)
Updated as of December 10, 2020.
OBJECT
These general conditions regulate the tourist accommodation contract between the contracting person (hereinafter, also a user) and START TODAY, SL (hereinafter HOTEL XALET DEL GOLF) CIF B02641355, registered office at Xalet del golf, Devesa del Golf S / N, 17539 BOLVIR (GIRONA), registered in the Mercantile Registry of Barcelona, Volume 4797, Folio 180, Page B553756, email reservas@chaletdelgolf.com, telephone +34 972 884 320.
HOTEL XALET DEL GOLF It is duly registered in the Catalan Tourism Registry, with registration identifier HG-002274, hotel type (H), control digit 79, 4-star category.
ACCEPTANCE OF THE GENERAL CONDITIONS
By contracting our services offered on this website, the contractor expressly states that he has read, understood and accepts without reservation these general conditions, as well as the particular ones that may be established. All general conditions will be permanently available to Users prior to contracting and may be stored and reproduced and printed in the current version at all times.
These conditions will have an indefinite period of validity, HOTEL XALET DEL GOLF reserving the right to modify them unilaterally, without this affecting the services or promotions that were contracted prior to the modification, so users are advised to Read them carefully each time you access this portal, understanding those that are published in it at any time in force.
The contract will not be archived. It will be written in Spanish, and in the consumer relations that take place in Catalonia, also in Catalan.
CONTRACTING PROCEDURE
TECHNICAL MEANS TO CORRECT ERRORS
During the reservation process and before pressing the button to proceed to confirm the reservation, the user will be able to correct any error and will be prevented from continuing if all the information requested is not provided. Also before proceeding to confirm the reservation, the user may change the content and even cancel it in its entirety, being able to go back to the previous screens to make the appropriate corrections.
Before and after making the reservation, you can contact us through the email address reservas@chaletdelgolf.com or call +34 972884320 indicating the error suffered, in order to correct it.
CAPACITY OF THE ACCOMMODATION UNITS AND SPECIAL CONDITIONS OF USE OR ENJOYMENT OF THE ESTABLISHMENT
The maximum legal capacity of our accommodation units as well as the special conditions and conditions of use or enjoyment of the establishment are those indicated in each case on the website before making a reservation.
Pets are not allowed.
During their stay at the hotel, minors must be accompanied by an adult.
WHO CAN CONTRACT
In order to contract the tourist accommodation services offered on our website, the user declares that they are at least 18 years of age.
CANCELLATION CONDITIONS
For cancellations made within 48 hours of the arrival date, 100% of the price of the first night will be charged.
Except in high season, which will be 7 days before.
No-show will incur a 100% charge of the stay.
COMPENSATION FOR WAIVER OF STAY
It is mandatory to make the payment of the entire stay once the check-in is done, any early departure with notice of less than 48 hours will imply the charge of the nights not made.
PRICES AND OTHER EXPENSES
The prices applicable to each accommodation are those published on the website and applied automatically, to which will be added, where appropriate, the additional expenses or services that the client has consented to, configuring the sum of all these concepts the total due of payment in the last phase of it
The prices indicated include Value Added Tax (VAT), expressed in the Euro currency (€).
The tax on stays in tourist establishments (IEET) is applicable to people who stay in tourist accommodation establishments in Catalonia over 16 years of age, accruing at the beginning of the stay, for which reason its collection will be required on the date of arrival according to the age of each person housed.
GUARANTEE, MEANS OF PAYMENT AND INVOICING OF THE RESERVATION
To guarantee the reservation, you must provide your credit card details, through a secure platform, which complies with international security standards with PCI DSS certification.
Payment for the reservation will be made directly at the hotel, unless there is a cause of penalty for having canceled the reservation outside the established deadlines, or not showing up at the establishment on the agreed date of entry. In these cases, the corresponding amount will be charged to the card.
The client authorizes that once the payment is made if he wants an invoice, an electronic invoice will be issued, being able to revoke the consent at any time.
RESERVE CONFIRMATION
When we receive your reservation request, we will proceed to confirm it by email at the address you have provided us, within 24 hours, sending you an acknowledgment of receipt that will indicate the reservation number and contain the general conditions and, where appropriate, particular conditions of the contract.
COMMUNICATION WITH THE USER
Communications with the user of the tourist accommodation establishment will be carried out through electronic means, such as email, telephone, including instant messaging, so you must provide the active data at all times for this purpose.
For any information about the reservation, the user will have the customer service telephone number +34 972 884 320 or can contact via email at the address reservas@chaletdelgolf.comindicating the reservation number that was assigned to you in the reservation confirmation email.
RIGHT OF WITHDRAWAL
In accordance with current regulations, you do not have the right to withdraw from this contract for the supply of accommodation services for purposes other than serving as a home.
INFORMATION ABOUT THE RESERVATION, COMPLAINTS AND CLAIMS
In the event that you want to make a claim, complaint or request information about the products offered or contracted, you can call +34 972 884 320 or you can contact via email at the address reservas@chaletdelgolf.com
It is also reported that consumers and users have at their disposal official complaint, claim and denunciation forms that will be sent electronically upon request made by email to the address indicated above.
CHECK-IN & CHECK-OUT
Check-in must be done between 3:00 p.m. and 9:00 p.m. and check-out between 8:00 a.m. and 12:00 p.m.
APPLICABLE LAW AND JURISDICTION
The interpretation and application of these conditions will be governed by Spanish law.
In case of conflict, without prejudice to submitting to what is imperatively established by law, especially when the contracting party is a consumer or user, waiving any other forum that may correspond to them, the parties expressly submit to the jurisdiction of the city courts. from Sabadell.
©All rights reserved
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The Hotel Xalet del Golf is part of the hotel group Little Hotels. Find out about all the hotels that belong to us.
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